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How does early internet scepticism compare to attitudes about AI today?

  • Writer: Neil Marley
    Neil Marley
  • 6 days ago
  • 2 min read

Around the year 2000 (ish) lots of people said these words: “No-one will buy a t-shirt on the Internet.” I agreed with this. You can’t try it on and returning it was (is) a pain. At that time I thought people might buy a known commodity, like a bottle of Jack Daniels, but the cost and wait time would be too high. Now I mostly buy clothes online. ASOS made a business out of it, along with many other retail channels. My weekly shop is all online. I can even do panic shopping andget a co-op delivery in 45 minutes for those last minute essentials like 'nduja and lemon thyme. The Internet was not about websites, although they were an important component. It was about new business models and new commercial paradigms. For example, who could have predicted Mr.Beast, rising from an online video sharing website, now streaming on Amazon Video? Mobile was the same, a slew of new offerings and ways of interacting with the world. Social media and gaming changed our world in profound ways. AI is just another technology but it will change our world more than any other technology before it. It is already changing the world and I’m seeing the most remarkable use cases for individuals and businesses. There will be two types of winner from this AI wave. And bunch of losers. 1. People providing a platform. Cisco did this for the Internet. OpenAI and others will do the same for AI. Any one selling shovels to access the AI at lower cost and higher quality. 2. Companies that are born or transform to adopt brand new business models and realities possible with AI. The losers are always those who do not adapt. They are physical stores in an online world. Which one do you want to be?

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