top of page

Insights, client stories and case studies.
Practical writing and real outcomes for leaders who need AI tied to cost, risk and revenue rather than to another proof of concept.
Client stories on video.
Short conversations with the leaders who put governed AI into live operations.

From 25 Hours to 30 Minutes
Mercator

Proof of concept to platform
Perform OS
From the blog.
Strategy, market intelligence, adoption and change.


The Media Loves an AI Backlash Story, But Is Everyone Missing the Point?
If you have read a newspaper, a LinkedIn post, or an opinion piece in the last few months, you could be forgiven for thinking AI adoption is slowing down under the weight of its own hype. Headlines keep reporting "backlash," "resistance," and "AI fatigue" as though enthusiasm is fading fast. The data tells a more nuanced story, and the more interesting question is not whether people like AI, but why some of them are holding back. The usual arguments against AI adoption Ask


So, the IT Person Got Asked for an AI Strategy. Now What?
Picture this. Someone in leadership turns to the IT person and says, "Right, what's our AI strategy then?" And the IT person, bless them, reaches for the classic consultant line: "Well, first we need to look at the business's pain points." Noble instinct. Wrong starting point. Here's the uncomfortable truth: the IT person does not know the business's pain points, not really. They know the system outages, the clunky integrations, the ticket backlog. They do not know that the


Another Episode of Post Truth AI: Should Lawyers Charge More for AI Generated Client Questions?
Picture the scene. A client marches into their solicitor's office clutching twelve pages of "research" their chatbot produced at 2am, complete with three case citations that do not exist and a legal theory that would make a first year paralegal wince. The lawyer now has to read it, fact check it, gently explain why Article 47(b) is not real, and then do the actual legal work anyway. Welcome to the new billable hour: AI Homework Marking. The post that started it On a small b


How can recording meetings improve productivity and capture AI insights?
Every business meeting makes noise. Record it and hand it to AI, and that noise turns into insight, a lighter note taking load, and maybe even a gentle nudge to stop saying "like" quite so much. The real cost of business meetings Knowledge workers sit through 15 to 31 meetings a week, and 71% of senior leaders admit most of them go nowhere. Nationally that works out at roughly 399 billion US dollars a year, about 24 billion lost person hours, and around 25,000 US dollars pe


How Does GenAI Solve Delays, Disputes and Documentation in Construction?
Construction has never suffered from a shortage of information, if anything it suffers from the opposite. Every project generates a mountain of drawings, RFIs, site reports, emails, meeting minutes, change requests, programmes and compliance records. The challenge isn't creating documentation anymore. It's finding the right piece of information before it becomes tomorrow's problem. That's why most of the exciting headlines about AI miss the point. Construction doesn't nee


43% of finance leaders are prioritising AI for FY2027. But what are the actually buying?
Q4 is here and it’s changing conversations (if it’s not, well it should be) Often experiments become business cases and the ideas that follow become budgets. Then the questions shifts from “what could AI Do?” to “What are we actually going to invest in?”. According to Deloitte’s 2026 financial trends research, 23% of finance leaders prioritising AI and advanced technology for FY2027. Meanwhile, 54% are involved in enterprise AI and technology, capital allocation, while


RFP wins are decided in the first ten pages. Is yours doing the work?
Most bid teams treat the RFP response as a paperwork exercise: assemble the boilerplate, answer every question, hit send. But evaluators don't read that way, and neither does revenue. Procurement research on how evaluators actually work shows a consistent pattern: reviewers sort proposals into a "keep reading" pile or a "reject" pile within the first pages, often the executive summary alone. Busy evaluators read only as much as they need to make that call. If your opening p


Four steps to a workflow? Not Quite.
Scroll LinkedIn and you'll find plenty of neat four-step diagrams: Idea. Prototype. Integrate. Deploy They look great, it's easy to look at, digest and believe however, just aren't how AI transformation actually happens. What actually stands between an idea and something in production isn't a step. It's four much harder, much less photogenic things. None of them fit neatly into a box, and none of them are optional. The part most AI projects skip Most AI projects start with a


The design document we never typed: how AI automated the monthly financial review of a major capital programme
A new era of consultancy has arrived, powered by AI. On our latest engagement, the best design document we produced was never typed, it was spoken. We have just delivered a proof of value for a client operating in a complex, regulated construction environment: an agent that automates the monthly financial review of a major capital programme. Hundreds of live projects, a manual review taking days, and the projects that genuinely needed attention buried deep in spreadsheets. H
Want the version that applies to your business?
We will walk one of these through against your own processes and numbers.
bottom of page